Northwood Drive | - Serenity on the surface. |
Don't let the serene scenery fool ya. It's been a bitch!
All the simple little things, each beginning innocently enough and as innocuously as one could expect or should expect, only to become full fledged hassles, every last one of them.
First there was my brand new, Canon EOS R8 camera (a carry-over from March) that was defective right out of the box. By the start of this week it had returned repaired, and past my initial test. However, I had to wait until midweek to buy a protection plan, now that I had sufficient funds.
While I was waiting for the monies, I noticed that our equally brand new Xumo stream box was blinking incessantly. A recommended restart should correct it. It did, but only for a short spell. The blinking returned. Now the service was intermittently failing to launch. Then the signal from the box was altogether lost. So I had to take a whole day running down every technical scenario as to what and where the malfunction could be. That there is no user manual available, physical or online, save for the half page quick start guide, did not help. In the end, I had to speak to two Xfinity support agents, and neither could restore the box. They arranged to have a field technical come to the house.
Meanwhile, my sister was having trouble, getting into her online banking account, which wouldn't recognize her legitimate password. Nevertheless, it also wouldn't let her reset the password, and she was forced to wait for a live agent. Finally, when they came on the line, it took more than an hour to resolve the technical system snafu. My sister was not at fault.
Now, her BMW key fob was weakening, indicating a need to have its battery changed. Did I know how to open the battery compartment? My sister could not see a way, nor could I. So I went to the internet, to find an answer. Would you believe hers was the key fob series made before BMW switched over to replaceable batteries! Yes with some soldering and Crazy Glue the battery could technically be changed out for another, or one could just fork over $500 bucks for a new key fob. Screw that! All my sister needed to do was pull out her second fob. Now where she keep it?
She was also having her taxes prepared. This year my tax information, would play a part, but in order for the tax preparer could proceed, the IRS rewired one extra item: my IP Pin number. Did I happen to know it offhand? I knew of no such pin. In all my IRS dealings, no mention of an Identity Protection pin was ever addressed. So I went to MyIRS to find out as April 15th was rapidly approaching.
There was no direct reference to the pin listed in my account profile. I searched under help, to learn if there was a way discover if there was a number associated to my Social Security Number. There was. I could request to retrieve the number online simply by supplying some key information.
I started the process. Oh dear, my street address is wrong. Easy enough, I'll merely update the information. No can do. It turns, I will have to download, fill out, and physically submit by snail mail to Kansa City, a Form 8822 Change of Address in order to effect the update. Once approved, the I can retrieve the number online (if indeed I have one assigned to me in the first place). But that will take weeks and weeks! I will have to call IRS which is the second option.
In the mean time, MyIRS is strongly urging me to register with IDMe in order to facilitate my sign-in(s). I commence those proceedings. I just need my California Driver's License. I supply the number and image... Nope, not sufficient! Please submit your Passport and License, oh and your portrait. I set up the webcam. Done. Nada. Now I'm being asked to add my SSN card. Okay, I'll go along, sure.
No how, no way! A direct video call is necessary to complete my registration! An hour later, Conrad (Conner?) from IDMe has me hold the three pieces of evidence up to the webcam before my identity can be established. The proof now approved, the registration is concluded and my password accepted. Whew!
That leaves the matter of the IP Pin.
Early, the next morning, I get on the horn with the IRS. Surprisingly, there is no waiting for the agent, who answer immediately. Here's the short: After, a short 45 minutes it comes down to this. There is fact an IP Pin attached to my IRS/SSN account. (Years ago, Identity Theft was assumed regarding a 48 year old systems mix-up with another individual. Only the IRS never apprised me of the pin number.
Unfortunately, the agent could not divulge the number over the phone. He could issue a new one though and have that number sent to me. Regrettably, that procedure would require a minimum of three weeks to finalize, making that April the 23rd, eight days after the Tax filing deadline for my sister. Here's what she could do instead: turn in her taxes by mail, that would defeat the electronic online IP Pin challenge. It would necessarily delay my sister's return by a few months, but she would still to claim her deductions. I am relieved to know on a side note that the order of my name, was not an issue. Additionally, my address was updated in the phone call.
I inform my sister, whose passes the suggestion to her tax preparer. Will do.
The Xfinity technician pays a house-call. He tries all the solutions I tried days earlier, even the Ethernet cable. No signal, fer shur. Retrieving a second Xumo stream box from his equipment truck, he plugs it in. Signal, but no set-up! It is failing to complete! This has never happened to him he exclaims! After bringing in a third box - success! Score: two broken boxes; one good!
Uh-oh, now my sister, in the other room, is having difficult with her online banking! The sign-in won't accept her legitimate password, nor will it permit her to reset it! It just hangs! Only after an hour on the phone with a representative, does the person move the process forward. The password is reset and her sign-in successful.
A day later, she finds her second key fob, and I, after some searching, the information to Car Keys Express, the company that supplied me with a replacement fob.
April 4th, sees my Canon 4 Year CarePak protection plan go into effect, covering March 3, 2025 - March 2, 2029.
Oh me, oh my, this time it's my Adobe Premiere Elements 2025 which has been getting sicker and sicker by the month. I suspect the cause to be a corrupted file that was carried over from my last laptop during the file and system transfer. In any case, the video won't properly play, but freezes or glitches wildly, rendering the editing impossible and the final pass superfluous. Sigh.
I told you. You were warned. This month has started with a bust! Tranquility Base here,... Kablam!